FAQs
Products & Quality
What type of hair do you offer?
We specialize in 100% Raw Hair that is cut directly from a single donor to ensure the highest premium quality.
What textures are available?
Our signature collection includes Velvet Waves (Body Wave), Silk Press (Straight), and Goddess Curls (Deep Wave).
Does the hair shed or tangle?
Our bundles are carefully sourced and constructed to ensure minimal shedding and long-lasting, tangle-free quality.
What lengths can I choose from?
We offer a variety of lengths ranging from 16" to 26" depending on the specific texture and availability.
Do you offer bundle deals?
Yes, we provide both uniform bundle deals (three of the same length) and layered bundle deals (mixed lengths) to help you achieve your desired look .
Care & Maintenance
How should I wash my Velvet Mane hair?
To maintain softness and longevity, always use a sulfate-free shampoo and conditioner.
Can I use heat to style my bundles?
Yes, our raw hair can be styled; however, you should always apply a heat protectant before using any heat tools to extend the life of the hair.
How do I detangle the hair?
We recommend using a wide-tooth comb and gently detangling from the ends of the hair while working your way up to the top.
What is the best way to protect the hair at night?
To prevent tangling and keep the hair smooth, wrap your hair in a silk or satin scarf before going to bed.
How should I store my hair when not in use?
Store your bundles in the provided Velvet Mane luxury satin bag to protect them from excessive heat or environmental damage.